How we will handle your personal data and protect your privacy.

A guide to how we meet the requirements of the Data Protection Act. Making sure personal data is secure and properly dealt with is of paramount importance in our dealings with you. It is therefore important you understand what information we will take, why we need it, and how we will process your details.

Who will process my data?

MB Fabrication & Site Services will process your data in order to provide our services.

What data will you ask me for?

We will only need your name, address and contact details such as mobile number, email address and social media links if you'd like us to follow you.

Do I have to provide my personal data?

In order for us to be able to get in touch with you and keep in touch with you, we need you to provide the information listed above. If you prefer not to disclose some information, please tell us that you prefer not to disclose it and we will assess whether this will alter or impede the work we are doing for you.

How will you use my data?

The primary reason we will use your data is to allow us to do the job you’ve asked us to do. Specifically, we will use your data to:

• Assess and provide advice to meet your needs and circumstances;
• Introduce you to a range of product and service providers in order to meet your requirements;
• Tell you about any changes to products and service we are able to offer you;
• Inform you about products and services we think may be suitable for you (unless you ask us not to send you this information).

We may also process your personal data for our own legitimate interests. Typically, these would be limited to:

• Analysing our business for trends and research how we can improve our services to customers;
• Reviewing the work we have carried out for you to ensure we have met the regulations and quality standards;
• Ensuring we are able to exercise or defend legal challenges in the future.

How long we will store your data?

We will only keep your personal information as long as necessary. How long that is depends on the type of data and the nature of the work we have carried out. In most cases, your personal data will be stored for an indefinite period as we need to keep evidence that we have fulfilled our legal and regulatory requirements.

Can I see a copy of my personal data?

Yes. Please write to our Data Controller (details below) and we will provide a copy of any personal data we hold about you within one calendar month of receiving your request. Please note that we may need to verify your identity before providing the information.

What if my data is incorrect or incomplete?

You have the right to have your data corrected or completed by contacting our Data Controller in writing (details below). Please be aware that we need to maintain records of information as it was at the time of the advice or the transaction taking place.

Can I have my data erased?

If we have provided you with advice or processed a transaction on your behalf, we will not normally be able to erase your personal data. This is because we are obliged to maintain records of our advice and transactions to meet our regulatory requirements and in case we need to exercise or defend legal claims in future.

Who is the Data Controller?

How can I get more information?

If you would like further details on how we use your personal information or if you have any data protection queries, please write to:

The Data Protection Officer, MB Fabrication & Site Services, Unit 29, Upper Mills, Canal Side, Slaithwaite, Huddersfield, HD7 5HA
Email: matt@mbfab.co.uk

If you’d like to make a complaint about how we have handled your personal data please write in the first instance to The Data Protection Officer at the above address.

If you are not satisfied with the Data Protection Officer’s response, you can make a complaint to:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 or 01625 545 745
Email: https://ico.org.uk/concerns/

Important Notes on Protecting your own Data

Please be aware of cybercrime and protecting your own information online, particularly financial information. Do not send unsecure personal information over the internet. We recommend you use encryption software or provide any information to us using the online tools we provide.

Do not respond to emails asking you to pay money. Never make a payment purely in response to an email. Always call the company to validate any payment requests and check the phone number independently from the email (i.e. via a secure web site). If you receive a phone call asking for payment ensure you are satisfied the call is genuine, or else call the company back to check. MB Fabrication & Site Services will take responsibility if you transfer money to a fraudster in error.